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Retency of Data in builder ?

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When file ingestion has failed on ingesting to the server, another try is done and if this last one fail as well, the server connection will be disabled and a notification is sent to the user (mail link to the setup CRM or Proxy) to inform that the server connection has been disabled and to make proper adjustement.

(TBC by R&D)

When we have several cookies for a same ID CRM, which one is saved ?

only the last cookie detected is associated to an idcrm and up to 5 cookies are in a xdevice grape based on an idcrm

What happens when a cookie is associated with an array of CRM IDs (in the WAM tag) ?

only the first id in the array is stored and used

When ingesting a CRM profile, which cookies are associated with the processed CRM profiles?

the last seen cookie associated to an idcrm plus the xdevice grape